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29th March 2020
As of week commencing 30th March we are restructuring how we operate at Cirrus Laser to fall in line with the Government guidelines.
All office staff will be working from home, but this will have no effect on our operations, we will be contactable by telephone and email. The land-line telephone number (01444 870386) will still be answered at the factory and messages can be left for individuals to call you back. Additionally you can call or text our company mobile phone, during and after factory hours (07710 992267) 24/7.
Use firstname.lastname@example.org for general enquiries, our staff are contactable via their usual email addresses.
Factory operating times will be as follows for the next 3 weeks to minimise travel for our employees:
Week commencing 30/March/2020:
Monday - Thursday 07:00 - 17:30 (10.5 hour shifts)
Friday, Saturday, Sunday - factory closed but the office staff will still be contactable as above.
Week commencing 06/April/2020:
Monday - Thursday 08:00 - 16:30
Closed Good Friday - factory closed but the office staff will still be contactable as above.
Saturday, Sunday - factory closed but the office staff will still be contactable as above.
Week commencing 13/April/2020:
Tuesday - Thursday 08:00 - 16:30
Friday - 08:00 - 13:30
Closed Easter Monday - factory closed but the office staff will still be contactable as above.
Friday afternoon, Saturday, Sunday - factory closed but the office staff will still be contactable as above.
During the Easter weekend break, we will inform you all of our operating times from 20th April.
As previously stated, for the foreseeable future we are putting all store/ factory tours on hold, we will only be travelling to customer sites to make agreed deliveries.
Our transport partners FedEx will still deliver boxed components and Prestige Distribution will deliver palletised goods, both usually on next day service.
We are not encouraging clients to visit our factory site, other than for goods collections, visitors can use our facilities to thoroughly wash and dry their hands.
They will be directed to washing facilities by our staff, and physical greetings will not be made. All staff and all visitors must keep a 2 metre spacing whilst on site, offices have been re-arranged to maintain this spacing.
These are challenging times, but we are working hard to ensure we still provide our usual service.
Stay safe, but don't hesitate to call the main number if you have any questions.
Regards, Cirrus Laser sales team
18th March 2020
With the latest direction that is being given by the government, we wanted to update our customers on the approach we are taking at Cirrus Laser to the COVID-19 outbreak.
We think the best way forward here at Cirrus Laser is to carry on business as normal and help our customers in the best way we can, but at the same time protect our workforce from infection with COVID-19.
We have plenty of stocks of sheet material for laser and water jet cutting, however, as the virus spreads across the UK in the coming weeks material supplies could be interrupted.
We request that all site visitors upon arrival to the factory immediately use our facilities to thoroughly wash and dry their hands, they will be directed to washing facilities by our reception staff, physical greetings will be kept to a minimum.
Throughout the factory we have introduced sanitised bins that are frequently emptied to aid in the removal of tissues and wipes, reducing the spreading of infections. We would encourage that anyone needing to capture sneezes should use these facilities. Our staff, both office and factory floor machine operators are regularly disinfecting their multi-user operated screens and keyboards to again reduce the risk of spreading viruses.
It may be a better suggestion to encourage anyone showing any signs of cold/ flu like symptoms to kindly telephone us with your request rather than visiting the factory. We apologise for these tough and stringent rules, but we feel it necessary to adhere to the government guidelines.
As and when the guidelines are relaxed, we will inform you immediately as we want to return as soon as possible to our open door policy of welcoming all customers.
For the foreseeable future we have had positive feedback from our customers in putting all store/ factory tours on hold until it is deemed correct to reinstate this popular service. Unless customers specifically request a visit from a Cirrus Laser staff member we will not be travelling to customer sites. Our sales team will not make unsolicited visits.
Be safe, follow health guidelines and help those less fortunate.
Best Regards - Cirrus Laser Sales Team
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