News

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COVID-19 Update 3 from Cirrus Laser

17th April 2020

Currently our staff at Cirrus Laser are still manufacturing some NHS projects and plenty of existing customers with repeat orders. 

For the past week all office staff have been working from home, apart from Jason and myself having re-trained as telephone operators (makes a change from Laser operators) there has been no effect on our operations Jason transferred a missed call yesterday, last week I forgot how to transfer an outside line, amateurs!

Your perseverance and understanding is appreciated! We are contactable by telephone and email. The land-line telephone number (01444 870386) is open all day every day with messages left for individuals to call you back if they are working from home.Additionally you can call or text our company mobile phone, during and after factory hours (07710 992267) 24/7.

Use mail@cirrus-laser.co.uk for general enquiries, our staff are contactable via their usual email addresses.

Factory operating times will be as follows for the next 3 weeks, using 4 day weeks to minimise travel for our employees:

Week commencing 20/April/2020:

Monday - Wednesday 07:00 - 17:30 and
Thursday 07:00 – 16:30 (Standard 37.5 hours)
Friday closed for manufacture (no operators) but phones, collections, deliveries open all day with Dave Connaway our MD in attendance
Saturday, Sunday - factory closed but we are still contactable by email.

Week commencing 27/April/2020:

Monday - Wednesday 07:00 - 17:30 and
Thursday 07:00 – 16:30 (Standard 37.5 hours)
Friday closed for manufacture (no operators) but phones, collections, deliveries open all day with Dave Connaway our MD in attendance
Saturday, Sunday - factory closed but we are still contactable by email.

Week commencing 4/May/2020:

Monday - Thursday 08:00 – 16:30
Friday 8th May – Bank Holiday – closed but we are still contactable by email / mobile phone
Saturday, Sunday - factory closed but we are still contactable by email.

As previously stated, for the foreseeable future we are putting all store/ factory tours on hold, we will only be travelling to customer sites to make agreed deliveries.

Our transport partners FedEx will still deliver boxed components and Prestige Distribution will deliver palletised goods, both usually on next day service.

We are not encouraging clients to visit our factory site, other than for goods collections, visitors can use our facilities to thoroughly wash and dry their hands.

They will be directed to washing facilities by our staff, and physical greetings will not be made. All staff and all visitors must keep a 2 metre spacing whilst on site, offices have been re-arranged to maintain this spacing.

These are challenging times, but we are working hard to ensure we still provide our usual service.

Stay safe, but don't hesitate to call the main number if you have any questions.

Regards, Cirrus Laser sales team