COVID-19 Update 4 from Cirrus Laser

6th May 2020

We have been and we still are - open for manufacturing. 

Our staff are following Government guidelines for personal separation /  hand washing / Covid-19 suppression.

If you are collecting goods please use factory side entrance, ring door bell.

Sorry - we do not have physical greetings.

As of week commencing 11th May we are operating a long 4 day week at Cirrus Laser to fall in line with the Government guidelines.

All office staff will be working from home, but this will have no effect on our operations, we will be contactable by telephone and email. The land-line telephone number (01444 870386) will still be answered at the factory and messages can be left for individuals to call you back. Additionally you can call or text our company mobile phone, during and after factory hours (07710 992267) 24/7. Please note that Alison Pelling and Ricky Knight have both been furloughed, their email addresses will be monitored by Cate and Andy.

Use mail@cirrus-laser.co.uk for general enquiries, our staff are contactable via their usual email addresses.

Factory operating times will be as follows for the next 3 weeks to minimise travel for our employees:

Week commencing 11/May/2020:

Monday – Wednesday 07:00 – 17:00 (10 hour shifts)
Thursday 07:00 – 16:30 (9.5 hour shift)
Friday closed for manufacture (no operators) but phones, collections and deliveries, open all day with Dave Connaway our MD in attendance.
Saturday, Sunday – factory closed but we are still contactable by email.

Week commencing 18/May/2020:

Monday – Wednesday 07:00 – 17:00 (10 hour shifts)
Thursday 07:00 – 16:30 (9.5 hour shift)
Friday closed for manufacture (no operators) but phones, collections and deliveries, open all day with Dave Connaway our MD in attendance.
Saturday, Sunday – factory closed but we are still contactable by email.

Week commencing 25/May/2020:

Closed Bank Holiday Monday – factory closed but we are still contactable by email
Tuesday – Thursday 08:00 – 16:30
Friday – 08:00 – 13:30
Saturday, Sunday – factory closed but we are still contactable by email.

As previously stated, for the foreseeable future we are putting all store/ factory tours on hold, we will only be travelling to customer sites to make agreed deliveries.

Our transport partners FedEx will still deliver boxed components and Prestige Distribution will deliver palletised goods, both usually on next day service.

We are not encouraging clients to visit our factory site, other than for goods collections, visitors can use our facilities to thoroughly wash and dry their hands.

They will be directed to washing facilities by our staff, and physical greetings will not be made. All staff and all visitors must keep a 2 metre spacing whilst on site, offices have been re-arranged to maintain this spacing.

These are challenging times, but we are working hard to ensure we still provide our usual service.

Stay safe, but don't hesitate to call the main number if you have any questions.