COVID-19 Update 2 from Cirrus Laser
29th March 2020
As of week commencing 30th March we are restructuring how we operate at Cirrus Laser to fall in line with the Government guidelines.
All office staff will be working from home, but this will have no effect on our operations, we will be contactable by telephone and email. The land-line telephone number (01444 870386) will still be answered at the factory and messages can be left for individuals to call you back. Additionally you can call or text our company mobile phone, during and after factory hours (07710 992267) 24/7.
Use firstname.lastname@example.org for general enquiries, our staff are contactable via their usual email addresses.
Factory operating times will be as follows for the next 3 weeks to minimise travel for our employees:
Week commencing 30/March/2020:
Monday - Thursday 07:00 - 17:30 (10.5 hour shifts)
Friday, Saturday, Sunday - factory closed but the office staff will still be contactable as above.
Week commencing 06/April/2020:
Monday - Thursday 08:00 - 16:30
Closed Good Friday - factory closed but the office staff will still be contactable as above.
Saturday, Sunday - factory closed but the office staff will still be contactable as above.
Week commencing 13/April/2020:
Tuesday - Thursday 08:00 - 16:30
Friday - 08:00 - 13:30
Closed Easter Monday - factory closed but the office staff will still be contactable as above.
Friday afternoon, Saturday, Sunday - factory closed but the office staff will still be contactable as above.
During the Easter weekend break, we will inform you all of our operating times from 20th April.
As previously stated, for the foreseeable future we are putting all store/ factory tours on hold, we will only be travelling to customer sites to make agreed deliveries.
Our transport partners FedEx will still deliver boxed components and Prestige Distribution will deliver palletised goods, both usually on next day service.
We are not encouraging clients to visit our factory site, other than for goods collections, visitors can use our facilities to thoroughly wash and dry their hands.
They will be directed to washing facilities by our staff, and physical greetings will not be made. All staff and all visitors must keep a 2 metre spacing whilst on site, offices have been re-arranged to maintain this spacing.
These are challenging times, but we are working hard to ensure we still provide our usual service.
Stay safe, but don't hesitate to call the main number if you have any questions.
Regards, Cirrus Laser sales team
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